"Delicious, Homemade Cookies Delivered Right to Your Door"

100% Satisfaction Guaranteed

We offer a 100% satisfaction guarantee on all products. If you are not satisfied with your order and you notify us within 7 days, we will refund your purchase. No refunds are offered after 7 days. Item should be returned in their original packaging. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Terms of Sale

Gottahavecookies is not responsible for damages due to carrier mishandling. Gottahavecookies is not responsible for packages arriving late due to carrier error or inclement weather.
Prices are subject to change without notice.

The Information we collect

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Financial information such as your credit card number will be collected to complete any online transaction.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Financial information such as your credit card number will be collected to complete any online transaction.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: cookielady@wi.rr.com
By Phone: 800-880-2933
We reserve the right to make changes to this policy. Any changes to this policy will be posted.